Malaga Airport Guide

I have just read your article on the web and the problem I have is lost luggage. Leaving the search to Flybe has yielded nothing so I am forced to try alternative methods to try and find it myself. Do you have any ideas of who I should contact at Malaga Airport. Flybe are of the opinion that my suitcase was untagged and is still in Malaga. Could I employ anyone who could search lost or unclaimed luggage? I would be most grateful for any ideas.With regards Stella

Hi Stella Sorry to hear your bad news. Here are a list of all telephone numbers. Lost luggage and fly be numbers at Malaga are on this page. https://malaga-airport-guide.com/malaga-airport-telephone-numbers.html
Regards Joanne

Labels: Luggage Lost Stolen

Hi Jo,

I saw your blog and wondered if you might be able to help….

My wife, daughter and a friend flew with EasyJet from Malaga to Gatwick on Sunday 22nd June 2008 (leaving Malaga at about 10pm). The flights were good, but the luggage handling was not….one suitcase was minus the handle and wheels, and another was missing altogether. Luckily the missing suitcase arrived on a later flight and it was delivered to us this morning. However, it contained a green photo album that does not belong to us. The album contains family photographs and comments in English, it looks as though it might have sentimental value and we think it belongs to a family living in the UK.

If someone is missing their photo album (and would like it back !), please contact me on 01252 838226.

Regards,Nick.

Hi, Thanks for the email I willl post it up on the messageboard and hopfully someone may email us back Regards joanne

Labels: Luggage Lost Stolen

If you have travelled with Clickair from or to Malaga Airport and need the Lost Property Telephone Number it is 0034 952 136 203

For General Information or to book with Clickair call 902 254 252

www.clickair.com

Labels: Luggage Lost Stolen, Malaga Airport Telephone Numbers

Air Finland at Malaga Airport Telephone Number is 0034 952 048 270

Air Finland Lost Property at Malaga Airport is 0034 952 136 203

If you need to Speak to Air Finland about Bookings etc their number is 00358 9 251 20333

www.airfinland.fi

If you find this numbers have changed please do leave a comment.

Labels: Luggage Lost Stolen, Malaga Airport Telephone Numbers

If you have travelled with Air France through Malaga Airport and have lost something then please call

Air France Lost Property at Malaga Airport on 0034 952 048 378

If you are looking to book tickets or need general information call 902 207 090

Other Air France Numbers at Malaga Airport are 0034 952 048 194 / 0034 952 048 193

www.airfrance.com

Labels: Luggage Lost Stolen, Malaga Airport Telephone Numbers

If you have travelled with Air Europa to or from Malaga Airport and have lost something or have problems with your luggage then please either call

Air Europa Lost Luggage at Malaga Airport Fax Number 0034 915 143 647

Air Europa Lost property at Malaga Airport is 0034 952 048 378

The main desk for Air Europa at Malaga is 0034 952 048 249

If you need to book the number is 902 401 501

www.aireuropa.com

If these numbers have changed please do post a comment.

Labels: Luggage Lost Stolen, Malaga Airport Telephone Numbers

If you have flown with aerberlin into Malaga Airport and have lost something then please call

Aer Berlin Lost Property at Malaga Airport on 0034 952 048 711

Aer Berlin at Malaga Airport telephone 0034 952 105 520

Aer Berlin Fax Number at Malaga Airport is 0034 952 048 429

General information, bookings and queries 902 320 737

www.airberlin.com

Labels: Luggage Lost Stolen, Malaga Airport Telephone Numbers

Jo, I travelled from Dublin to Malaga on the 23/04/08.Unfortunately I lost my prescription sun glasses in the arrivals hall.I contacted the Lost Property section on the 24/04/08 and went there on the 27/04/08, however nothing was handed in or recovered.My insurance company is looking for a note from the Lost Property Section to confirm that I have reported the loss of my glasses. Is there a way of contacting the Lost Property Section in Malaga Airport by email?AndDo they give such confirmation? I would be most appreciative of a response. Many thanks in advance.

Hi John Im sorry for delay, i have been away. There is only a telephone number for lost property at Malaga Airport. Im sorry the only thing you can do is either call or get someone to drop by. Regards joanne

Labels: Luggage Lost Stolen

I know Luton airport only allows one carry on bag, but returning from Malaga May 14th will I be allowed to carry a handbag as well, or does it have to fit inside the other one ?

Penny Robinson

Hi Penelope.

Its not as strict from here. It should be only 1 peice of hand luggage but the other day my husband went through with small suitcase and bag.

If I was you be prepared to be able to put it in one bag if you can. Things also depend on their moods.

Regards

Joanne

Labels: Luggage Lost Stolen

Hi Jo

Sorry for being stupid but we came home from Malaga airport last Wednesday late evening. My son left his jacket at the gate and I am trying to find a contact number for lost property at the airport, if such a number exists.
Any help you can offer would be greatly appreciated.

Regards

Jim

Hi Jim

Here is a list of all telephone numbers for Malaga Airport

You need to call them as there is no email

Regards

Joanne

Labels: Luggage Lost Stolen

Dear Jo,

I fly from UK to Malaga on Sunday 13 April arriving at 10.30 am. I have a friend coming by car from Madrid
to meet me and pick me up, but he wont be there until around 6 pm.
So, as I speak Spanish fluently and am fairly well travelled, my idea was to hang out in the old town, visit
Picasso museum whatever, and meet him later.

My question is: where would be a good meeting place? (Picasso Museum maybe?)
where could I leave my luggage SAFELY? (he mentions a restaurant, but doesnt sound good to me)
I thought I might be able to leave it in a hotel... if so, is there a hotel near there.
Ok, I suppose I am asking you, if you were in my situation, what would you do? I want to be in a nice and safe part of town(he si spanish and suggested the old town, there is a pedestrian area I believe.

Thank you Jo for your help,


I dont really know if hotels will take luggage from someone not staying with them.

There is an El Corte Ingles shop in Malaga, before the city centre. The el corte ingles here in Puerto Banus will hold bags for up to 24 hours...they may do it there too.

you culd always ask in the hotels.


Regards

Joanne

Labels: Luggage Lost Stolen

Hi Jo, picked you up from google.returned from malaga to manchester yesterday and somewhere twixt unloading taxi and reaching check-in my wife's handbag disappeared.Nothing of great value, about 70 euros cash, 2 pairs of specs and her mobile phone (which is now useless as our service provider have zapped it).As is par for the course our insurers require proof of police report; is this possible by e-mail? or can I only do it by phone.Great informative service, thankyou.kind regards, David

Hi david, sorry to hear about your news. Unfortunatley I think you are in a difficult position The number for the Police in Malaga Airport is 0034 952 231 620 Good Luck Regards Joanne

Labels: Luggage Lost Stolen

I recently arrived for a holiday at Malaga airport on the 8/2/08. My make up bag was missing from my holdallhas this been handed in . It is a lime green Estee Lauder make up bagthanks


Hi Jenny, you need to call the Lost Property office...all information here. https://malaga-airport-guide.com/blog/2007/09/lost-property-office-at-malaga-airport.html Regards Joanne

Labels: Luggage Lost Stolen

Hi, I came across your blog of the Malaga airport guide and I have aquestion.
I just returned from Malaga to Bucharest, when I got home I noticed anextra sticker with a barcode and the writing 'AGP/27FEB XH 009266' next tothe severed elastic strings on top. I assume the sticker was placed byMalaga airport staff after the damage was done to my backpack. What can Ido in this situation, is there any chance of compensation for the damageto my backpack, what does the extra sticker with the barcode and all mean?
Looking forward to a reply.
Best regards.

Hi,You need to take pictures and phone up your insurance company and get intouch with the airline. The airlines use different baggage companies. The problem is that sometimes the excess is more than the damage. and in the end you end up not claiming. This happens all the time Regards Joanne

Labels: Luggage Lost Stolen

Hi Jo I travelled through Malaga Airport today wed 13th February to Manchester with bmi baby while going through immigration I had to remove my belt etc.and my Nikon digital camera was attached to my belt which I removed , it wasn`t until I boarded the plane I realised it was missing . It is a Nikon coolpix in a black wallet I lost it at approximately 10 am if it has been found could you please e-mail me and let me know how to get it back.Yours truly, Bob

All lost property details here https://malaga-airport-guide.com/blog/2006/08/lost-property-at-malaga-airport.html

Labels: Luggage Lost Stolen

Dear Jo
On returning from Malaga last September my suitcase strap was missing at Gatwick. Later on I realised that some items of jewellery were missing. Thinking that I may have left these items in Spain but I couldn't check until our last visit in January this year. the items are definitely missing and I suspect taken from my suitcase at Malaga.
Have you had any other reports of missing items? Should I inform the local police? If so can you let me have their address.
Many thanks for your help

Mrs G M Jackson


Dear Mrs Jackson.

Unfortuantely, we have received numerous emails of the same nature. I think you should inform the airline as they use certain baggage handlers and they need to know what is happening, although i wouldnt get your hopes up.
952 231 620
is the number for the Police at Malaga airport.

Good luck,

Regards

Joanne

Labels: Luggage Lost Stolen

Hi Jo

I will be travelling from Malaga via Heathrow to Sydney in February. British Airways have advise that we can now take two pieces of hand luggage from Heathrow, but does this apply to Malaga also. Any information you can provide would be appreciated.

Thanks and regards
Angela Foster

Hi,
We just flew back with ba and yes they have changed their policy and you can now take 2 peices of luggage.

Malaga should allow you the same if flying ba....its their rules.

So unless they change back to 1 I would say it should be fine.

Regards

joanne

Labels: Luggage Lost Stolen

Hello Jo Can you tell me if there is a 'left-luggage' facility at Malaga Airport? I shall be arriving there quite early in the morning and my outbound flight is not until the evening so it would be handy to leave my luggage while I go out to spend some time in Malaga. Colin Gearon.

Colin,Sorry no left luggage at malaga. best to ask though as maybe the more people that ask the more chance of one going in. El Corte Ingles in Puerto Banus hold bags for 24 hours, maybe the one in malaga does the same. this could be an option. If you do find somewher it would be great to hear from you as this is a common problem. Regards Joanne

Labels: Luggage Lost Stolen

excuse me...my parents flied to spain to parachute there and during their flight to Malaga the luggage somehow lost .. it did NOT arrived in Malaga and last it was seen in Milan Airport.the file reference is AGPAZ 11649 and it was send by flight AZ88 ..could you please help?


Dear Sir,

Im sorry, we are not the Airport.

You need to call Malaga Airport Lost Luggage . Maybe also check with the individual airlines desk that you flew with.



Good Luck

Labels: Luggage Lost Stolen

Dear Sirs
Can you please help me. On the 25th Sept. 07 I flew with Globespan flight (GSM471) From Edinburgh to Malaga And I think my small leather holder with my drivers licence and bus pass fell out my pocket probably in the locker above seats 2d&e thank you I trust you can help.

George W Haig

Dear George,
We are not the airport.

All lost property numbers are here

Here are the numbers for globespan in Malaga Airport
952 235 003
952 048 294
Good luck

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hello - Hola

I much appreciate your assistance for finding my expensive belt.

On Saturday 8 September I went through the security gate to catch my flight back to Denmark. Unfortunately I left behind my lovely silver belt which I had to take off and leave in a tray to run thorugh the security. The belt is a rough silverbelt - brand is made in Italy "NOLITA" and is closed with 3 straps on the front.

Please provide any information that might help me getting my belt back.

Thank you in advance yours sincerely,


Hi Charlotte,
I am not the airport.

The best thing would be to go or get a friend if you have one here to go to the lost property office in Malaga Airport.

Here are the 2 telephone numbers for lost property Malaga Airport 952 048 851 , 952 048 837. The main telephone number is 902 404 704 is you have not joy with the other numbers.

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Jo,

Not sure if you can help.

Returned from Malaga airport 3 weeks ago, our 1st (&probably last) trip to mainland Spain.

Our suitcase never returned to Leeds Bradford and I am devestated. Jet 2 are not been helpful - they just tell us they can not find it and we have to put in a claim.

Any advice? I do not want to put in an insurance claim, I just want my suitcase back.

i have read various messages on your site and it sounds like it may have been stolen at Malaga airport. Is this likely?

Thanks in anticipation.

Alison


Hi Alison,

During the busy period numerous suitcases went missing. There was one good ending where the suitcase did turn up.

Someone could have picked up up by mistake at your end or maybe it didnt even get on the plane, therefore is still in Malaga Airport. Give Malaga Airport a call

Lost Baggage - 0034 952 136 203

Just keep trying it may turn up, you never know.

Im sorry I cannot help further.

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Here are the new luggage charges that Monarch Airlines have introduced. You can find the below on their website here too Monarch Luggage Charges

Baggage Charges
NEW HOLD BAGGAGE POLICY - From 19 September 2007 all customers booking scheduled flights (flight number ZB) departing after and including 01 November 2007 will have to pay for each piece of hold baggage they take.


Why do you now charge for hold baggage?
As an airline we incur baggage handling costs for hold baggage and it is now common practice amongst airlines to charge for hold baggage in order to keep our flight prices as low as possible.
Passengers are encouraged to take only hand baggage, where possible, as there is no charge for hand baggage and you can take up to 10kg in a single bag measuring up to 56cm x 45cm x 25cm. See below for more details.


How much does it cost to take hold baggage?
Pay online and save up to £6 per bag!
Online (flymonarch.com) = £3.99 / €5,99 / CY£3.99 per bag, per one way flight
Call centre = £8 / €12 / CY£8 per bag, per one way flight
At the airport = £10 / €16 / CY£10 per bag, per one way flight
Is hand baggage still free?
Yes, you can take up to 10kg of hand baggage free of charge.
What is the weight allowance for hold baggage?
Regardless of the number of bags, your total hold baggage allowance is up to 20kg per person (up to 30kg for Vantage Club Silver & Gold members) - this can be split into up to 5 separate bags. Any hold baggage over 20kg will be charged at excess baggage rates. The maximum weight of any 1 item of hold baggage must not exceed 32kg.


I have already booked my flights, do I have to pay?
If booked before 19 September 2007No, you will not have to pay for your hold bags as per your booking fare rules.
If booked on or after 19 September 2007 Yes, if your flight departs on or after 01 November 2007 you will be required to pay for your hold baggage. If your flight departs before 01 November 2007 you will not be required to pay for hold baggage.
I'm flying before 01 November 2007, do I have to pay?
No, the new hold bags charges will only be applied to flights departing on or after 01 November 2007 onwards. Flights booked on or after 19 September 2007, that depart BEFORE 01 November 2007 will not have hold bag charges applied.
I'm flying on a charter flight (flight number MON), do I have to pay?
No, the new hold bags charges are only applicable to scheduled flights (flight number ZB).


How can I pay for hold baggage?
Online - Pay online and save up to £6 per bag!During the booking process - you will be presented with the option to pay for your hold baggage on the "bags & seats" page. Just select the passengers you are adding bags for and whether it's for the outbound "flying out" or inbound "flying back" flight and then choose the number of bags from the drop-down list.
After booking - if you don't pay for your hold bags when your made booking you can return to flymonarch.com, go to the 'my account' area and select 'change a flight' in order to add hold bags and pay the online charges. NOTE if you have already paid for hold bags and wish to increase the number of hold bags a passenger can take you will have to do this via our call centre, call centre charges will apply.

Online check-in - you can add hold bags to your booking as you check-in online. NOTE if you have already paid for hold bags and wish to increase the number of hold bags a passenger can take you will have to do this via our call centre or at the airport, applicable charges will apply.
You can also add pre-allocated seating or upgrade to extra legroom seats here too.
Call centre - as part of your flight booking you'll be asked to pay for your hold baggage. You can add or increase your number of hold bags via our call centre at anytime after your initial booking, up to 4.5 hours prior to departure.

At the airport - if you haven't pre-paid for your hold baggage you can pay at the airport, however this will cost £6 more per bag than paying online and may involve some extra time when checking in.

If we're travelling on the same booking can we combine our hold baggage allowance?
Yes, you can combine your hold baggage allowances e.g. you can pay for 2 bags and take 1 large bag or 1 large and 1 small bag. Note unused hold bag charges are non-refundable, please ensure you only pay for the number of bags you will be taking. Any single item of hold baggage cannot exceed 32kg.

If we're travelling on the same booking can we combine our hand baggage allowance?
No, you cannot combine your hand baggage allowance.
If we're travelling on the same booking can we combine our hand & hold baggage allowances?
No, you cannot combine your hand and hold baggage allowance in any circumstance.
I have paid for hold bags, but have decided to only take hand baggage, can I get a refund?
No, the hold bags charge is non-refundable. Please ensure you only pay for the number of bags you will be taking.

I am changing my flight dates, do I have to pay again for hold bags?
If you change your flight dates your hold bags charge will transfer to your new booking. However if you decide to take fewer or no hold bags the charge is non-refundable.
Do I have to pay to check-in items of hold baggage that are not suitcases or bags e.g. parasols, tennis racquets...etc

Yes, any individual item (regardless of size, weight or nature) that is checked into the hold is subject to a hold baggage fee. Please refer to the main baggage faqs page for information about what can and cannot be carried as hand baggage.

I've paid to take sports equipment; do I need to pay a hold baggage charge as well?
No, the hold baggage fee is included in the sport equipment fees.

Do I have to pay to check-in pushchairs, car seats, prams and wheelchairs?
No, these will be free of charge.

I booked my flights via a travel agent / tour operator, do I have to pay the hold baggage charge?
Unless your travel agent / tour operator booked your flights on flymonarch.com, the hold baggage fee will have been included in the price you paid. Please contact the travel agent / tour operator you booked with to confirm whether or not the hold baggage fee has been included in your booking.

How will check-in staff at the airport know how many bags I have paid for?
Details of your booking and the number of hold baggage charges you have paid are automatically sent to the airport check-in systems.

Labels: Luggage Lost Stolen

There is a Lost Property Office in Malaga Airport in Terminal 1.

As you enter the Main Depatures Terminal 2, walk in and go left passed all the Gates. As you walk down the slope you enter terminal 1

Go passed the Post Office / Correos, Chemist and Place of Worship and at the very end is the office for Lost Property.

If you have lost an item and are still in Spain, personally I think it would be best to go in person unless you speak good Spanish.

I find that once in person things are much easier and you are more likely to get a result.

Malaga Lost Property Telephone Numbers 952 048 851
952 048 837

Labels: Luggage Lost Stolen

Hi Jo.
I have been trying to phone air cargo at Malaga. The number my friend was given in Aus. 22 does not exist [952048531]
Do you have a further number for air cargo? As I live a fair distance from malaga, is it possible for another person to pick up my bags using my I.D. The office is open normal spanish hours ?
Thank you .
Regards Steve


Hi Stephen,
Im not entirely sure,

However, if you go to www.aena.es then choose Malaga Airport and then change language if needed at top to english, you can find all the telephone numbers possible.

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Dear SirPlease can you let me know if you are allowed to bring one piece of hand luggage in addition to a handbag on flights out of Malaga.

Thank youMrs Susan



Hi Susan,
It seems to depend on the mood of the staff in the airports.

Here in Spain, they dont seem too bothered about a small handbag and hand luggage, but on some days they have been.

My husband travels alot and always trys to leave enough room in his hand luggage to put is "Manbag" in.

At luton airport in the UK they are really really strict and only 1 peice is allowed.

I think you will be ok taking 2 peices, but it really can depend on the mood of the staff that day.

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Are there left luggage facilities at Malaga airport? We would like to leave 3 paragliders, (large rucksacks weighing approx 15k each,) from 20th October to 22nd October.


There is no left luggage, however if more and more people ask they may well finally put one on!

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hi Jo,
Don't know if you are still looking after the Malaga airport site? I left my phone on a Monarch flight from Gatwick to Malaga on Friday Aug 24th (ZB736). According to Monarch the phone would have been taken off the flight and handed to lost property at Malaga Airport - but no-one seems to be able to help on the numbers I have been given at Malaga.
I'm really desperate to get my phone back - and any assistance you could give me would be greatly appreciated. Many thanks Paul

Hi Paul,
Unfortunately this is such a common question at the moment,

Here is a whole list of other similar questions with telephone numbers

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Dear Jo,

I don’t know if you can help. We travelled home to Bristol last night on Easyjet Flight 6058 and going through security our duty free bottles - one Campari and one Spanish Vodka (purchased in Nerja), were confiscated. The Easyjet flight steward thought they may have gone to lost property and that perhaps if we offered to pay the postage then they could be returned to us in England. We rather naively thought that we could take them in our hand luggage. Is there anything we can do?

I look forward to hearing from you soon.

Kind regards.



Hi,
We are not the airport,.

Unfortunately, I really dont think there is anything you can do. It happened to some friends of ours a while ago, lost all their wine.

Sorry,
Regards

Joanne

Labels: Luggage Lost Stolen

sorry if I'm useless but I just can't work out how to post on your site, so I am sending this email.
I am travelling to Malaga Airport on 21st August with Thomsonfly. The Late Deals company I booked my Thomson holiday through tell me they can confirm the size for the hand luggage should be no bigger than 56x45x25, this includes the wheels, 5 kilos of hand luggage per person. In the Thomson brochure where I first found the holiday it says
Hand luggage max size to be 45 x 35 x 20 no more than 5kgs, so I am confused as to size.
Do you know how they measure the hand luggage and how strict are they?

many thanks. Christine

ps I envy you living in Spain, I am very tempted myself.



Hi Christine,

Here is the page about luggage with thomsonfly.

http://www.thomsonfly.com/en/flywithus_2753.html
It says a slightly different size to the 2 you have already mentioned which probably wont help much.

But I would take notice of what is written on Thomsonfly Website.

I hope this helps

Regards

Joanne
malaga-airport-guide.com
www.nuevaandalucia.blogspot.com

Labels: Luggage Lost Stolen

Hi Jo

My son (and, of course, his wife) are currently honeymooning in Malaga, and have just sent me a text to ask if it possible to leave luggage somewhere at the airport so that they can look round the town. Can you offer any advise regarding this?

Cheers
Norman

Hi Norman,
The last time we checked there was still no left luggage.

This is a common question and sometimes people keep hold of their hire car to store the luggage in.

I really cant help with this one im afraid.

Regards

Joanne

Labels: Luggage Lost Stolen

Dear Jo, on saturday 28 July I lost a necklace, probably in the ladies' toiletsat around 7pm. It is thin, black with silver and red beads and has sentimentalvalue. I write to you in the hope of it being found as there was a cleanerattendent in the gents' toilets at the time, and i hope that she may have foundit. I would be glad to hear if its not too much trouble.yours faithfully, Anne-

Dear Anne

We are not the airport, and can only give out numbers. Here is a link to a similar question.

https://malaga-airport-guide.com/blog/2006/08/lost-property-at-malaga-airport.html
Regards

Joanne

malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hello Jo, i was hoping you could help me. My daughter is currently holidaying in Mykonos, but boarded her flight firstly in Malaga with Alitalia to Rome, then flew Rome to Mykonos on Aegean. Her bags never arrived and she has been unable to even locate them at this point. I am in sydney australia and have been ringing every possible number every day, both at Aegean and Alitalia, aswell as Malaga and JMK airports, but have got nowhere. They never pick up the phone, and if they do, they tell you that you have the wrong department and give you another number to ring which also turns out to be incorrect.
We are desperate now, as my daughter returns to australia on wednesday the 1st august, and fears she will never see her bag again.
the details are as follows:
She departed 17th july at 3.00pm on alitalia flight AZ91 arrived rome 5.30pm
Then flew from Rome to Mykonos on Aegean flight A31771 departing at 8.25pm arriving 11.40pm
She was issued a baggage number :JMKA310963, and also given another number 055AZ237554 at mykonos airport when she went to the aegean office upon arrival ,and when her bag never came off the baggage carousel.
We would be so grateful if you could either direct us in the right direction, or if you could forward this information to the correct department.
our australian address is the following



Dear Mandy,
Sorry for the delay but we have been inundated with questions.

All unfortunatley similar to yours.

We are not the airport and can only pass on information that is already on the message board with regard to loss property telephone numbers.

What you could do is go to www.aena.es at the top put it into english. then choose malaga airport. You could then find the airlines and baggage handlers numbers in this website.

Im sorry i cannot help you any further

regards

joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hi don’t know if you can help my daughter flew into Malaga airport last night on flight ZB018 she lost her small bag near to the curtsey buses it was left on a trolley and the trolley was taken by the porter. It was a blue bag with power rangers logo on the front in side where sweets a Nintendo ds with about seven games there were books and colouring pencils. I have phoned the lost property at the airport but with no luck if you can help could you email me thank you

emma



Hi Emma,
Im sorry, we are not the airport and can only provide the telephone numbers that we have already provided.

Every email at the moment is about lost property, I wish I could help.

You could try the airlines at malaga airport have a look at www.aena.es go to english at the top then malaga airport. Then on the left hand side you can find airlines.

I hope this helps

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hi Jo,

I left my sunglasses on the Easyjet flight 2413 from Luton to Malaga last Saturday 14th July. They fell out of my handbag when I put it under the chair in front of me. They are designer glasses in a soft black case with a popper clip to close. I can't remember the make, but the arm pieces have a little heart shape cut out of them (if I have remembered correctly). Could you please check with lost property and see if the cleaning staff handed them in. I really miss them.

Thanks.

Lynn Winter

Hi Lynn,
Thank you foryour email, but we are not the airport.

Here is a link with lots of other similar questions and contact numbers.

Regards

Joanne

Labels: Luggage Lost Stolen

Hi,Is there an email address for lost luggage because, the phoneline isconstantly engaged.I left my bag this afternoon around the gate C44. It is a quite smallrucksack containting a Fujitsu Siemanns Laptop.

Can you help me.

Regards,




There is no email address only the telephone numbers which everyone is saying is engaged.

If you can get to the airport or get someone else to go, this would probably be the best chance to get your bag back. Maybe also try calling the airline that you flew with at Malaga, maybe one of their staff found it when everyone boarded.

Regards

Joanne

Labels: Luggage Lost Stolen

Hello
My auntie has just arrived on a flight from Heathrow to Malaga flight no BA 6982 name of Pamela Blake and she has picked up the wrong case. I have tried phoning BA but they are closed, I have tried ringing every number on the web site but to no avail. Please could you advise me what to do

My mobile is 686 84 36 96 my name is Kim

If you could phone me, I will call you straight back,
Thank you in anticipation
Regards
Kim Puddle

Hi Kim,
Im sorry, we are not the airport, only try and give as much information as possible

902 404 704 is the main aena number - you could speak to someone there and then try get put through to someone in Malaga.
I will put your email up on the message board, you never know the other person with your case may get in touch to, then I could exchange yournumbers.

have a look at www.aena.es Malaga You could try calling someof the baggage handlers depending on the airline she flew with.

Im sorry i cannot be any more help, but hopefully, the other person will contact me, like you have.

Regards

Joanne
malaga-airport-guide.com
www.nuevaandalucia.blogspot.com


Personally, if you are here in Marbella, i would go to Malaga Airport and try sort it out there. I dont think things get sorted too well over the phone. If the other person didnt pick your case up then it is there in the airprot in left / lost luggage....I think this is your best option.

I have put the email up and if anyone emails in I will let you know.

Regards

Joanne

Labels: Luggage Lost Stolen

Good morning,I flound this email adress on the web-page Malaga airport, but I don`tknow if it is the right one - or if you are able to answer my question.i have a son who is 14 and he went on the flight NB603 with Sterlingfrom Oslo to Malaga this morning - flight going from Oslo at 0710 amand arriving 1140 am. He is attending the language insitute CollegioMaravillas for three weeks to learn spanish. When he was picked up bythe schools assistant, he discovered that he did not have his wallet inhis pocket. It might have been stoeln from him, but it is also likelythat he has forgot it on board. I know from Oslo airport that the planereturns to Oslo at 1210. They tell me that if personel on board findsthe wallet, they will turn it in at Lost luggage at Malaga Airport. Icannot find any number og email adress there, could you help me findthat?It is a rather delicate matter, since he is only 14 and is now withoutany money. The wallet was a black leather wallet and contained 120Euros and 1500 Norvegian kroners. He was seated in row 1 window seat onthe right hand side in the plane.i don`t know if you can help me out, but I would be grateful for anyinformation on how to get on with this matter. If it is not found, Iwill have to report it to the police I guess, but the best would be tofind the wallet, of course!Thanks,Ann-Cathrin Marcussen



Hi,

As you probably know we are not the airport, and there is very little we can do other than give you telephone numbers and or emails.

There are no email addresses for lost property.

Here are the numbers of Sterling at Malaga Airport....maybe start here.


Sterling Airport Number 0034 952 048 270

General Info and Bookings 0034 917 496 643

Airport Fax Number 0034 952 048 271


Here are the numbers for lost property
952 048 851 952 048 837

Im sorry i cannot help you any more and wish you luck in trying to find the wallet.

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hi wondered if you can tell me we are travelling with Monarch airlnes to Salou. can the kids take there Nintendo D.s in there hand luggage.

Thanks
Lesley

Hi Lesley,
You need to read the hand luggage regulation of Monarch Airlines. Im pretty sure that its ok though as you can take laptops on. Its mainly liquids over 100mls you cannot take.

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

If you have arrived at Malaga Airport and do not have your own suitcase, then the following email is sent by someone who picked up the wrong suitcase....please email in if this is you.


Hello
My auntie has just arrived on a flight from Heathrow to Malaga flight no BA 6982 name of Pamela Blake and she has picked up the wrong case. I have tried phoning BA but they are closed, I have tried ringing every number on the web site but to no avail. Please could you advise me what to do


If you could phone me, I will call you straight back,
Thank you in anticipation
Regards
Kim Puddle

Labels: Luggage Lost Stolen

Dear Jo,I flied to Budapest from Barcelona Airport on 12 July and my luggage did not arrive after checking it in in Barcelona. Why I turn to you is because in Budapest they say that my bag was accidentally sent to Malaga Airport and it is still there, but after 6 days nothing happened, no answer from Malaga Airport. 6 days have passed and no news about my bag, while normally bags are found within 2 days or so... Could you give me the email adress of someone responsible in lost luggage issues there, at Malaga Airport? I only found this email adress on the website. Please answer as soon as possible!

Thank you a lot, in advance,

Nora

Hi Nora,


How annoying to lose your luggage. There is not an email address for lost property im afraid. Only telephone numbers.

Here are previous questions with telephone numbers
Here is a list from the Main Aena Website with the different airlines baggage handlers for lost luggage at Malaga Airport.

Im sorry I cannot help you anymore, good luck

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hi Jo,I just came across your blog there and i was wondering if you might be ableto help me. I was in Malaga for two weeks on holiday, had a fantastic timebut unfortunately i lost my camera . I only realised this when i got hometo Ireland, and i think i might have lost it in the taxi to the airport.Does the airport have a lost and found, somewhere a person could handsomething in? Or someone within the airport who could send me a lettersaying it was not found so I could claim from my travel insurance?Thanks a millionDaragh

Hi Daragh

Here is a previous question with the telephone numbers.

There is no email.

Unfortunately, I dont have much faith that it would have been handed in, but you never know.

You need to try and speak to someone to see about getting a letter that it has not been found.

Im sorry I cannot help more

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

I was really hoping you could help in some way.

We travelled through Malagaairport yesterday (6/7) and upon arriving home, realised that our camera hadbeen removed from our case.

The monetary value is not really a concern but this is likely to be our last holiday as a family, as my daughter has aterminal condition, therefore, the photos mean everything to me. Do you knowof an email address I could use to contact the airport to put up a reward? Iam not concerned with getting anybody into trouble but having the camerareturned to me would mean the world. I would really appreciate any adviceyou could give.Many Thanks
Connie

My Reply...


Dear Connie,
Sorry for the delay in getting back to you.

Here is a previous question with all the telephone numbers. There is no email address.

Each airline uses different baggage handlers. So, it would be a good idea to get in touch with your airline direct (head office) and see which baggage handlers they are using.

This is a common problem at Malaga Airport and I receive emails every day. Unfortuantely, noone is doing anything about it, but I do say that you must tell your airline and inform as many people as possible in order for one day something to happen.

Im sorry that your camera is missing and about your daughter and I will put your message up in the hope that someone may know something about it.

Kind regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hi there,
My wife and I will be flying to Malaga at the end of July, she is disabled
and can only walk a few yards (or metres if you prefer) without assistance.
My concern is the distance she will have to walk from baggage collection
(where I believe wheelchairs/buggies stop), to the main reception hall where
our family will be waiting with a wheelchair. If the distance is
considerable I may have to consider bringing our own wheelchair on the
aeroplane to manage this part.
I do appreciate the assistance you publish on the net it was a great help.
Our airline (Globespan) have been very helpful but were unable to offer us
any help or advice when leaving the baggage collection area.
Regards,

John Linale


Hi John
Where luggage collection is to the arrivals hall isnt far at all about 20 meters although this may be far for your wife. The long distance is from the airplane to the baggage collection.

I hope this helps and im pleased that our information on Malaga Airport Guide has been of use. We are really trying our best to give more information for people with disabilities, but we can only rely on people giving us their real feed back.

Any information you think could help others after your journey would be appreciated.

Have a good holiday

Regards

Joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport, Luggage Lost Stolen

Hello I do not know if you are the right person to ask this question but I am trying to find an email address for Malaga Airports lost property office. can you help?

thank you

Michele Wales

My Reply...

Here are previous questions with all telephone numbers

Regards

Joanne

Labels: Luggage Lost Stolen

Hi Jo

I wonder if you can give me some advice, please.

In April when I arrived at Malaga, I dropped a cardigan/jacket somewhere in the arrivals building. I have tried to ring the Lost Property department, but unfortunately my Spanish doesn't stretch to a full conversation - yet!

Do you know the opening hours for Lost Property? I travel out to Malaga again tomorrow and wonder if I could call in, in person in an attempt to try to recover my lost item.

Thank you for any help you can give me.

Best wishes,
Carol Scott

HI Carol,
I dont know the Lost property Office Opening hours but would think that they would be open at least from 10am to 8 or 9pm if not longer. The lost property Office is on the top floor in Reception.

Good luck

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Hello Jo

We are travelling from Malaga to UK with a 4 month old baby and are worried about how we can carry sufficient bottle feeds for the journey, allowing for delays etc, which could mean carrying three bottles each of 200 ml. Can you advise please on current airport policy?

Thank you very much.

Sharon Kirk


Hi,
To be honest Im not 100% sure. If its liquid, they may ask you to test it and if its powder too.
Best thing to do is to acutally call your airline or better still call the airport (0034) 952 048 838. to double check.

If it is sealed cartons that may be ok.

Good luck

Regards

JOanne
malaga-airport-guide.com

Thanks Joanne, I will take your advice.

Sharon

Labels: Luggage Lost Stolen

Dear Jo

My wife's suitcase was checked onto the Globespan flight to Glasgow on the10th June but did not arrive. Her name is Susan. Her two travelling companions' luggage did arrive.

Can you check to see if there is any unclaimed luggage.

Many thaks

My Reply...

Hi,
Sorry for delay, I have been away on holiday.

Here is a list of Telephone NUmbers for Malaga Airport which should help.

Regards

Joanne

Labels: Luggage Lost Stolen

hi there ,is there any left luggage facilities?I need to leave a double flight case at the airport!!Please let me knowyours Sincerely

My Reply...

There is no left luggage at Malaga. However you should just double check at the inforation point. If not at least the more people that complain the more chance they will put one in.

Regards

Joanne

Labels: Luggage Lost Stolen

Hello, I wonder if you have the telephoneno. for the lost baggage service at Malaga airport.

My girlfriend's suitcase was sent from Oslo to Malaga instead of Trondheim!!! It's tag no. is SK919785 and it was sent by Norwegian Airlines.

Greatful for all help!

Trond

My Reply...


Hi Trond

Here is a list of all the Telephone Numbers at Malaga Airport

I do hope you get it back soon

Regards

Joanne
https://malaga-airport-guide.com/

Labels: Luggage Lost Stolen

hello!my name is Linda and me and my friends arrived to malaga airport about amonth ago..when we came here our luggage had been lost..then we got it 3 days later to our home..but we heard about that if youdon't get your bags you can buy necessary things like clothes and stuff..sowe did..but how do we get our money back? is it too late now or can we stillget them? and what should we add in the "letter" to them? and where to sendit?do you know?thankful for answer!Linda.

My Reply...

Here is a list of Malaga Airport Telephone numbersYour contact is with who you flew with so firstly I would contact the airline. They are the ones to talk to as they would employ the baggage handlers etc.

I dont know for sure exactly how you get your money back as i have never been asked this before, so if you do get a result please let me know so I can put it up for people in the future.

Good luck

Regards

Joanne

ps: keep pestering the people you call...dont just take no for an answer!

Labels: Luggage Lost Stolen

HiI have two Engineers flying back from Malaga to England tomorrow (Fri 30th March). They have roughly 23kg of tools that they need to bring back. I have spoken to Easyjet and they say it is at the discretion of the airport whether they will allow them to bring back tools, can you advise me to whether they will be likely to? Also, if they take the tools to the airport and then find that they can't take the them, is there anywhere within the airport that they can be kept until a courier can collect?A quick reply would be much appreciated.Many thanksCally

My Reply...

I really dont know for certain im afraid. It really is down to the airline / airport.

There also isnt a luggage store there at Malaga Airport.


If there are any problems, tell them to go to information asap to try and get something sorted.

Here is a list of all Malaga Airport Telephone Numbers

Regards

JOanne

Labels: Luggage Lost Stolen

hi jo i lost my mobile phone in malaga airport yesterday thursday 22nd mar its a black lg mobile with 3 on the front i am not bothered about the phone is just the sim card really i have a friend that lives near tolox but she can not speak spainish..could you please help me...i can not find the lost property department on the net..i did try to do something about it yesterday but i only realised that it was missing 30mins before my flight left for the uk.thank you val

My Reply...

Hi Val

Here are the numbers to lost propprty at Malaga Airport

The direct numbers for lost property at Malaga are 0034 952 048 851 or 0034 952 048 837.

I will put this up on my site and hope that if anyone found it could get in contact please.

If you found the phone above please let us know so we can get it back to Val.



Regards

Joanne

Labels: Luggage Lost Stolen

Hi Jo got your email off malaga airport site,
I was on flight EZY 6056 on Sunday 25Th March and in the upper departure lounge by the departure gate and took a photo of my friend as it was a lovely sunset and must have missed my bag when putting it away, I was wondering if you could put this on your site as someone might have picked it up and want to return it its a canon ixus 750 on it are photos of my new granddaughter so its return would be appreciated I have rung lost property and they haven't got it many thanks Belinda

Hi Belinda

Keep trying the lost property numbers at Malaga Airport. Sometimes it may take a while for things to be taken to the right department.

I do hope someone finds it and if they do, please get in touch so we can get the camera and all the pictures back to Belinda.

Thank you

Labels: Luggage Lost Stolen

Hi Jo

Can you please advise if there is still a wrapping machine in Malaga Airport, for wrapping car seats etc?

Regards

Gayle

My Reply...

The last time we were there it was still there!

Regards

Joanne

Labels: Luggage Lost Stolen

HI
I TRAVELLED THROUGH MALAGA AIRPORT ON SUNDAY 21/01/2007 AND UNFORTUNATELY LEFT BEHIND MY JACKET CONTAINING MY KEYS HAVE YOU A MEANS OF CHECKING FOR LOST PROPERTY?
I WOULD BE VERY GRATEFUL IF YOU COULD EVEN GET ME A CONTACT NO OR E MAIL ADDRESS


THANKS
ALAN

Hi Alan
Please read here all other posts.

Lost Property

Regards

Labels: Luggage Lost Stolen

hi jo-i will be coming to andalucia with some friends in a week. We are lookingfor a cheapo place in malaga the night before we fly out (very early). Weare trying to find a place for 30 euros for 2 people. Is it cheaper intorremolinos?

Thanks!!!

My Reply..

Hi Dan

I dont personally know of any very cheap places to stay in Malaga

However I have found this for you which is hostels in Malaga. My friends have stayed in some in Marbella and they were actually ok.

It would be great if you could let us know what you found and what it was like

Malaga is a great city to see.

Regards

Joanne


thanks for the information. I will let you know if we find anything worthwhile recommending.Thanks!dan

Labels: Accommodation, Luggage Lost Stolen

Dear Malaga Airport
I'll be arriving Malaga airport with Sterling Airways 3 February and departing again on 10 February 2007 with a 6 months old baby, and I was wondering if it was possible to rent a pushchair/stroller in the airport, and if so - if the pushchair/stroller can be used all the way out to the plane?If it is not possible to rent a puschchair/stroller is it then possible to bring my own pushchair/stroller through security and to be used all the way out to the plane, so I won't be neccessary for me to carry my baby around after check-in.Alson - is there any "changing-facilities" for babies in the airport?

Thank you very much for your time.

Best regards,
Line

My Reply...

Hi,
As far as I know you cannot hire pushchairs.

however you can keep it right up until you board the plane. At check in they give you stickers to put on your pushchair. Make sure you remove hoods and plastic covers as generally these get broken.

Depending on who you fly with, they may make you wait for your pushchair the other end until it comes out with your luggage. If you speak to someone when you leave the plane you may get it there and then.. If you dont ask you dont get.

There are toilets all over the Airport and some do have baby changing facilitiies.

Hope this helps

Regards

Joanne
malaga-airport-guide.com

Labels: Luggage Lost Stolen

Your web page is very helpful and gave me contact numbers for lost and found items at Malaga airport.

Thank you

In the event of no response to telephone, is there an email address to which one can send enquiries/request information of items posibly lost at malaga airport

Regards

N

My Reply...

Hi N

Unfortunately, there is no email address. The main number for all Spanish Airports is 902 404 704 this is www.aena.es They will be able to put you through to the correct department.

Hope this helps.

Good luck

Jo
malaga-airport-guide.com
www.lamaestranza.eu

N Reply...


Thank you

I did actually get through and found a man who "hablas engles"

Thanks anyway

N

Labels: Luggage Lost Stolen

Hi Jo

I was at the airport last night and i may have lost my passport in the
arrivals hall please advise who to call or if you can check for me i am due
to fly again on 23rd so am quite stressed

Many Thanks

A H

My Reply...

Hi Ashley

Here is a link Lost Property to a previous post with telephone numbers of lost property in the airport.

If the airport say they havent found it, you may need to contact the British Consulate. All details below.

Málaga
British Consulate
Edificio Eurocom, Bloque Sur
C/ Mauricio Moro Pareto, 2, 2º
29006 Málaga

Postal address:
Apartado Correos 360
29080 Málaga

Tel.: 952 35 23 00 E-mail: malaga@fco.gov.uk

I do hope someone has handed it in.

Good luck

Joanne
www.lamaestranza.eu

Labels: Luggage Lost Stolen

Your web page is very helpful and gave me contact numbers for lost and found items at Malaga airport. Thank you

In the event of no response to telephone, is there an email address to which one can send enquiries/request information of items posibly lost at malaga airport

N


My Reply...

Hi Nick

Unfortunately, there is no email address. The main number for all Spanish Airports is 902 404 704 this is www.aena.es They will be able to put you through to the correct department.

Hope this helps.

Good luck

Jo
malaga-airport-guide.com
www.lamaestranza.eu

Labels: Luggage Lost Stolen

Hi Jo,

I lost my Leather Jacket in the Restaurant area of Malaga Airport on Sunday night 3rd December 2006.

I was advised to contact the Lost Property Department the next day at Malaga Airport to see if anyone had found it. Unfortunately it has not been found.

However I am covered on my insurance, but need some documentation confirming the loss.

Thank you
A


My Reply

Hi A

Below is a link of someone who lost something like you and wanted to claim on the insurance.

Click here for a previous similar enquiry.

You do have to keep on at them, phoning and pestering until they do what you wish.

Regards

Joanne

Labels: Luggage Lost Stolen

Hi

I know I am giving you very little time but, I have just heard that there are new hand luggage restrictions at Malaga Airport.

Could you inform me what the situation is now re hand luggage., please.

I am leaving tomorrow at 9pm for Manchester.

Look forward to hearing from you.

Regards

J

My Reply...

Hi J

Check in luggage is more or less the same.

Only changes are hand luggage. Here are Easy Jet and New Hand Luggage Regulations for EUwhich is for all airlines.

We flew the other day out of Malaga. You need a plastic back about 20cm x 20cm to put your liquids in...only up to 100ml. So no bottles of water allowed.

Any big electriccal equipment, dvd, pc, etc etc needs to be taken out of your hand luggage and scanned separately.

You can still buy everytyhing once you are through security.

Regards

Joanne

Labels: Luggage Lost Stolen

Hi Jo,
I'm due to fly with Thomon Fly and cant find anything on their site about hand luggage (what is allowed etc ) .

Ive been on the FAQ's but that only states the size and width.

I'm flying to Gatwick, any ideas ?

Thanks E

My Reply...

Hi E

The rules for hand luggage are now a general rule for everyone in the EU. Are you flying from Malaga?

I flew with easyjet the other day Malaga to Luton and these Easyjet Rules seem to be the main rules for everyone at the moment.

Basically, no liquids over 100ml. So you cant take bottles of water, shampoo, etc in hand luggage. I was able to take medicine for my little girl but had to leave my water behind.

Hope this is of use.

Regards

Joanne

Labels: Luggage Lost Stolen

Hello

I thought I would mail your site ..

It nice to see Malaga Airport staff broke in my locked and strapped suitcase and stole 100 euros out of it.

Thanks Malaga Airport Staff ..

You enjoy it ????

S

My Reply

Im Sorry to hear about your suitcase.

In case you are unaware, we are not Malaga Airport. We write about it, but we are not it. We have received many emails about this and is all on our Message Board if you would like to see other peoples emails.

I have made numerous calls to the airport and airlines onbehalf of the many people that have emailed us. The airline that you fly with is whom you have a contract with. They must be informed everytime this happens, then hopefully something will eventually get done.

The airline are the people who are responsible. They employ the baggage staff and this is where the is the problem. They need to be informed everytime, until something is done.

Once again, sorry to hear about your suitcase being broken into.

Regards

Jo

S Replied...

Hello Jo

Do you have a email address for stolen property at Malaga Airport..

Thanks
S

My Reply...

Please see the following FAQs on our message board. Malaga Airport FAQS

Labels: Luggage Lost Stolen

We are arriving at the Malaga Airport in the morning and not leaving until evening.

Is there a safe location at the airport to lock and store our luggage while we spend the day in Malaga?

Thanks for your input

E.

My Reply

Hi E,

Unfortunately there is nowhere you can store your case at the airport. Many people ask this.

There have been many cases being broken into at the airport so make sure there is nothing valuable in it when you put it through the hold.

Sorry cant be more help.

E Replied...

Labels: Luggage Lost Stolen

Jo

I lost some glasses in Malaga Airport on 8th September. I subsequently telephoned on Saturday 9th September to be told that they had not been found.

I am now claiming on my insurance but need some sort of confirmation that the glasses have not been found.

Could you please supply me with the email address of whom I have to contact to obtain this information.

Many many thanks

G

My Reply...

Hi G

Thanks for your email

There is no email address for lost property.

Here are the 2 telephone numbers for lost property Malaga Airport 952 048 851 , 952 048 837. The main telephone number is 902 404 704 is you have not joy with the other numbers.

Hope you get some help.

Regards

Jo

Special Offer! 1 week in Puerto Banus just 250 pounds (365€) 2 people. During November & December. Click here to check availability now. http://www.lamaestranza.eu/availability.html

Labels: Luggage Lost Stolen

Hi

Can a digital camera be included as hand luggage or does it have to go in a case in the hold

Thanks

My Reply...

Hi P

You really need to contact the airline you are flying with. They were all allowing different items.

From next month it should all be back to normal.

If flying to Malaga, and you have to put your camera in the hold...make sure you are fully insured. Many items have recently been stolen.

Regards

Joanne

Labels: Luggage Lost Stolen

Hi Jo

I will arrive at Malaga Port at 9am.

I don't fly out until 8pm what can I do all day with luggage, is it safe to leave it.
How far is Malaga Airport from Malaga Port?

Thank you

C

My Reply...

Hi C

There is no left luggage department at Malaga. There is at some other airports like Madrid but not here.

I really dont know what you can do. Could you leave it at the Hotel or where you were staying maybe?

Hopefully if enough people ask if there is one, maybe eventually they will put one there.Regards

Malaga Port to Malaga Airport is about 10 mins drive...no traffic.

Jo Harris

Labels: Luggage Lost Stolen

Hi Jo,

I have been back from a holiday to the Costa Del Sol 4 weeks tomorrow and still havent had one of our suitcases returned.

First Choice have informed me that Malaga Airport are very slow in answering emails. Last friday i was told by Manchester Airport that Malaga Airport had sent it on an Easyjet Flight to Liverpool, Liverpool Airport havent got the case and now Malaga dont know were they have sent it.

They are a joke


My Reply...

Hi N,

What a palavar! Im not surprised though to be honest. There have been numerous problems at Malaga Airport including items being stolen from suitcases.

All I can say is just keep pestering and calling. They will not call you! I hope you receive your stuff soon and it would be great if you could let us know what happened so we can post it up on the message board for other people who have the same problem.


Regards

Joanne

Labels: Luggage Lost Stolen

Good afternoon!

I have tried to search the Malaga Airport website for security restrictionsas we are flying to England on Saturday.

Can you guide me to where I should look?

Thank you


My Reply

Hi ,


Regarding the security checks, we are finding it quite hard to find out exactly what is happening.

Here on Malaga Airport Guide Message Board there are a number of questions regarding hand luggage etc. Basically, some airlines are allowing liquids, some not, some allowing electronic items, some not. It all depends on the airline.

Make sure you lock your case....I have had 2 people email me saying they had things stolen, so please take care.

Regards

Jo

Labels: Luggage Lost Stolen

Hi Jo
Having returned on home, we discovered our suitecase had been tampered with and our Canon camcorder with charger, and Sony palm held organiser, were missing, we thought we might have left them in our aqpartment, but a friend double checked and this was not the case.

They were off loaded straight from the plane to carousel at Norwich Airport so can only assume that they went missing through the baggage handling system at Malaga.

Who do we report this too there, can it be done by email, or do we need to phone etc.

Your advice would be greatly appreciated.

Regards A

My Reply


Hi A,

Sorry to hear your things are missing.

Unfortunately, you are not the first. This seems to be happening alot and has been in the local papers too. The more people complain and inform the airport, surely the better. Something has to be done about the staff working with the luggage.

The telephone numbers for lost property are 0034 952 048 851, 0034 952 048 837.

There is no email. Here is Aena Website with FAQs

I do hope you either get your things back or at least be able to claim for your losses.

Regards

Joanne

Labels: Luggage Lost Stolen

Important Message From BAA

15 August 2006

Following the Government’s reduction in security levels from critical to severe, passengers are reminded that strict security remains in place at all UK airports. This easing of restrictions is not a return to normal.

The revised regulations will continue to have an impact on our airport operations. All passengers will be subject to hand baggage restrictions. Passengers are asked to be patient while these additional security measures are in place. Delays are likely, and anyone travelling over the next few days is asked to allow extra time for their journey and to arrive at the airport prepared.

Hand baggage restrictions In brief, passengers are now permitted to carry ONE item of cabin baggage through the airport security search point. The cabin bag should be no bigger than 45cm wide x 35cm long x 16cm deep (17.7" wide × 13.7" long × 6.2" deep), including wheels, handles, side pockets - equivalent to a small laptop bag or rucksack.

The restrictions on contents allowed in cabin baggage have now been relaxed and the items prohibited from cabin baggage are now as follows: - Any cosmetics - Any toiletries, including toothpaste, hair gel, lotions, perfume, deodorant, shaving foam, aerosols, etc. - Any liquids - Any drinks - Any sharp objects.

For further details on the new cabin bag requirements and the latest status of each airport, please select the relevant airport below, where more detailed information will be posted throughout the day:

Heathrow Airport
Gatwick Airport
Stansted Airport
Glasgow Airport
Edinburgh Airport
Aberdeen Airport
Southampton Airport

BAA Airports would like to thank passengers for their co-operation. We are working with our airline partners to minimise any disruption and aim to ensure that passengers pass swiftly and safely through our airports.

Labels: Luggage Lost Stolen

Hi Jo

Can you tell me if we allowed to carry hand baggage onto the plane at Malaga Airport after what happening here in England I am flying out tomorrow

Many thanks

J


My Reply

Hi J,

There is no information as yet. I would assume that you are not allowed any hand luggage and then if you are - its a bonus!

When we hear if hand luggage is allowed we will publish on this message board

Regards

Jo

Labels: Luggage Lost Stolen

11/08/2006
It looks like most flights are back on today, expect delays and seperate your hand luggage before you get to the airport, just keep your essential items with you.

Also in most of the UK airports only people with actual tickets are being allowed into the airport terminals.

I can't find out much about whats happening at Malaga Airport but if you are flying from Malaga to the UK expect delays and expect to travel with limited hand luggage.

Below are links to the latest news form the main airlines:

Easyjet

Flybe

BA

Monarch

Jet2

Flyglobespan

Ryanair

Bmibaby

Labels: Flights, Luggage Lost Stolen

Jo
My daughter left her white jacket at the boarding gate at Malaga Airport on Monday 31 July.

Do the lost luggage department at Malaga Airport have an email address which I could contact to see if I can get it back?

Thanks.

My Reply

There is no email address for lost property at the moment.

I am receiving many questions all on the same subject. Below is a link to another question for lost property at Malaga Airport with all the telephone numbers.

https://malaga-airport-guide.com/blog/2006/08/lost-property-at-malaga-airport.html

Good luck

Labels: Luggage Lost Stolen

Hello Jo

We left Malaga airport on Thursday, 3rd August. When we arrived home we discovered we'd left a child's pink, zip front, hooded jacket and a blue and red, Proquip, short sleeved golf jacket. We know we put them through the electronic scanner when we went into the departures lounge. It is possible we've either left them in the cafeteria in the departures lounge or on the bus that took us to gate 56C. Is there any way I can check if any one has sent them to lost property. If they are in lost property I can arrange for a friend to pick them up. I'm also trying to contact British Airways as we may have left them in the overhead lockers. Can you help?

Regards

J

My Reply


Hi J

Sorry to hear you lost so much stuff. All the questions at the moment are about lost property at Malaga Airport.

Below is a link with another question of lost property and also the telephone numbers. Unfortunately there is no email address at the moment. https://malaga-airport-guide.com/blog/2006/08/lost-property-at-malaga-airport.html

British Airways Number at Malaga Airport is 0034 952 048 353 if you wanted to try that number to.

Good luck, if you do get your items back Id love to hear from you.

Regards

Jo

Labels: Luggage Lost Stolen

Hi,

Last Wednesday I flew from Malaga to Brussels with Virgin. I seem to have left my sun glasses in the airport, around gate B18. our plane left around 7.50h Is there any possible way to know if someone found it? It's very precious to me and I would be grateful to get it back. It's a brown pair of sun glasses with MiuMiu on the sides.

Thanks,

A



My Reply



Hi Ans,

If you take a look at the faqs on Malaga Airport Guide you will find the numbers for lost luggage at Malaga Airport.

https://malaga-airport-guide.com/faqs.html

Sunglasses are such a small item that I would be surprised if they were handed in, however you may be surprised.

Regards

Jo

Labels: Luggage Lost Stolen

Dear Jo,

I left my old blue/gray Nokia phone at the metal detector at security on my way home last Saturday from Malaga. The lost property no. is permanently engaged. Any ideas how I might get it back?

I have now had it cancelled by Virgin.


R.

Labels: Luggage Lost Stolen