Malaga Airport Guide

From Spanish Airport Guide

With effect from 26th July 2008 all European airports will operate an assistance service for passengers with reduced mobility (in compliance with the European Parliament regulation EC1107/2006).

The articles of the Regulation apply to disabled persons and persons with reduced mobility using commercial passenger air services at an airport situated in European Union territory.
Generally an airline passenger is considered to have reduced mobility when they need assistance to reach the exit door of the aircraft with enough speed to cope in an emergency evacuation. This also includes passengers who have serious difficulties in receiving or understanding emergency instructions.

This new regulation stipulates that it is the responsibility of the airport managing bodies (Aena in the case of Spanish Airports) to provide this assistance, whereas previously the individual airlines were expected to do this through their ground handling agents.

Labels: Disability at Malaga Airport

Hi Jo Are there still buggies available for passengers who have trouble walking once they have landed at Malaga airport, to take them to baggage reclaim etc.? Please advise on the procedure for having use of one. Many ThanksAllison

Hi Alison.

Firstly make people aware that you may need one, your airline, and also the air stewards. Generally there are buggies waiting when the airplane lands so you can just ask to use one.

Regards

Joanne

Labels: Disability at Malaga Airport

Helloi wonder if you can help me. my mother is very disabled and is departing from teminal 1 to go home ot southampton on sunday morning. Can you please advise me where to park. i have always parked at T2 depatures for the rest of my family when they come to visit me but noticed that there are no signs for T1 parking and that the walk from T2 departures to T1 departures is way too long. it will be impossible for my mother to walk that distance. Any help you can give would be verymuch appreciated. Thank you Linda

Hi LInda I was there the other day and I parked as soon I as drove into the airport pulled in at the first car park and turned left....this was infront (kind of Terminal 1) Its still a little walk. there is a car park but there were lots of works going on and it was hard to see a way in. Im going to post your question up and see if someone else has recently parked in terminal 1. Regards joanne

Labels: Disability at Malaga Airport

Hi Jo, I am flying to Malaga at the end of July this year. In my party, there are two elderly ladies. They are not disabled, but can't walk particularly far. In the past, I have noticed, what I can only describe as 'square dodgem' cars, with a flashing light on, and seem to carry passengers to various parts of the airport. I think they carry up to 4 people. Could you tell me what they are called and how I could arrange to book them to carry the ladies from the aircraft disembarkation point to the baggage re-claim, and vice versa, for both legs of our journey. We are flying with Jet2.com, and all they said, was, contact the aeropuerto? Any advice would be gratefully received,Thank you very much,Regards,Michae

Hi Michael Sorry for the delay i have been away They are just called buggies and are generally there when the plane lands. You just need to tell them that you need help and they should take you. Im pretty sure that they will see thatthe 2 ladies need help. Regards joanne

Labels: Disability at Malaga Airport

Hi Jo I got a parking ticket last time I left my elderly parents (one of whom is disabled ) at Departures at Malaga airport. I had to carry their luggage in and check them through. I was only(interestingly) about 10 mins doing this so Check-in worked very well and The Airline was great. The difficulty is at the drop-off point or collection point. All attempts to explain in Spanish my difficulty were rebuffed, sadly. How do I prevent this happening again? Is there a special drop off point or collection point for Disabled passengers where a car can be left to either collect the passengers or leave them off and assist with their luggage? Thanks F

Hi Fionn,
At the moment with all the work going on its quite manic around the entrances and exits. Im sure there is disabled parking at the departures hall upstairs. You may find this useful...a previous write up about parking & disability arriving at the airport.

We really do rely on all information that people provide regarding disability at Malaga. I hope this helps

Regards Joanne

Labels: Disability at Malaga Airport

hi could you please tell me if it easy to take a wheelchair from theairport to the train station

Hi Gordon There is so much work going on at the moment that Im not 100% sure. There is a temporary bridge at the moment going over the main road to the train station. It should be accessible, but this is Spain. I will post your question up and hopefully someone will come back and answer. I you have any information on your return please do let us know for other disabled travellers as we do rely on your information.
Regards Joanne

Labels: Disability at Malaga Airport

Hi, Jo
The information you provide on the Costa del Sol is very helpful, thank you.
I am mobility impaired and have noticed several questions and your comments on the subject of assistance for disabled people at Malaga Airport.
This year, on July 26th, Regulation (EC) No. 1107/2006 comes into force which should improve matters for all air travellers, throughout Europe, who are disabled or have reduced mobility - even if this is temporary eg. a broken leg.
The legislation requires airports, not airlines, to provide 'high quality assistance' in order to enable these passengers to access air travel, as do people without disabilities.
(EC) No. 1107/2006 makes very interesting reading and, hopefully, will bring about improvements and ensure consistency of assistance at all airports.
Kind wishes, Susan


Hi Susan Thank you very much for that, I shallput it up on the messageboard. We are always grateful for any information regarding disability travel. Only people like yourselves can give us the truth. Do you work in the travel industry? Where can I fiind more information like you provide. Kind Regards Joanne


Hi Joanne
I am just an ordinary passenger and, as it happens, I'm travelling to Malaga Airport, from the UK, tomorrow morning.
The Air Transport Users Council website was where I found the EC regulation information at;
www.caa.co.uk/default.aspx?catid=306
Hope that helps a bit - I'm doing last minute packing today but I'll contact you after my return, if that's ok, and see what more I can dig up - perhaps I'll have some information on my airport experience in Malaga.
Kind regards, Susan

Labels: Disability at Malaga Airport

Hello Jo, I would like any information on accessibilty for disabled traveller at Malaga Airport Railway StationHope you can help Ian Richmond

HI Ian Honestly im not too sure and we rely on travellers with disabilities to let us know about their trips. I have one lady that emailed the other day saying she was going to Malaga and she will let me know how her trip goes. Here is a whole is of questions and answers and personal experiences about disability at Malaga which you may find useful. https://malaga-airport-guide.com/blog/labels/Disability%20at%20Malaga%20Airport.html Regards Joanne

Labels: Disability at Malaga Airport, Malaga Travel

Hi
saw your post and wondered if you could help?We are opening a totally accessible Casa Rural in Iznajar(very small) and arelooking for a company who are able to do airport transfers for disabled guests(until we have our own vehicle) Do you have any idea who may do this?
Many thanks
Julie


Hi Julie http://www.mobility-spain.com/ here is a website and they may be able to help you or at least know someone who can. Good luck Regards Joanne

Labels: Disability at Malaga Airport

Happy New Year to you Jo - as promised I am going to give my report on the help my mother had to and from Malaga Airport. It went extremely well, particularly on arrival. She had an ambi-lift (think thats what they call it) from the plane straight to passport control/baggage area, so there wasnt need for a buggie. Naturally my mother had already registred for Airport Assistance on booking the holiday which she always does, so that is essential.

On arriving at the depature check-in on the 3rd Jan, we were told to go straight to the Iberia Desk behind security for a buggie to take us straight to the depature lounge. It would have worked brilliantly except that the Iberia buggie men walked out!!!! so my poor mother had to wait around for an hour, that wasnt so great, but couldnt be helped. Otherwise, it would have gone swimmingly - but at least we know what to do now. - there is no charge for requesting Airport Assistance.

Hope this will be helpful to Disabled passengers arriving at Malaga Aiport. Why oh why do they build these airports in such a way that passengers have to walk miles beats me.

Lynda Carrick


Hi Lynda

Happy new year to you too.

Thanks for the info, I will put it up soon so others can read it too.

I know...sometimes the walk is soo far... I have often had to carry my little girl a long way when she has fallen asleep on the plane...

Thanks again

Regards

Joanne

Labels: Disability at Malaga Airport

Please could you help me, I am moving to Ceuta, I am disabled and have disability equipment, I will be travelling with three catsand 11 year old child. and me a wheelchair user.I don't drive, and will have no one who can collect us.Please could you give me some information one companies the can collect us and the three cats from Malaga airport,I am on a very tight budget, If you have any information at all, I would be most grateful Yours sincerely

http://www.mobility-spain.com/ they may know someone who can help you. Taxis or another transfer compnay is going to be expensive. Taxis are outside the airivals hall. You could get a private transfer quote here https://malaga-airport-guide.com/Airport-Transfers.html I m sorry I cannot help you more. You may find our posts about disability at Malaga Airport useful. Much info is sent in by people about their personal experience....it may help. Good luck. Regards Joanne

Labels: Disability at Malaga Airport

Hi Jo, hope you dont mind me emailing you - I think the information you have on Malaga Airport is brilliant, particularly regarding the "buggies" for the disabled. My mother, who is severely disabled, and myself are travelling back to Malaga this Christmas/New Year and have requested one thru the travel agent. We were just lucky last year that we had to on arrival, and coming back - it was the one thing that was putting us off going back there, which was a shame as we stayed at a beautiful hotel. Anway, what I would really like is some words in Spanish - I know a little but what I'd like to say in Spanish is - We need a buggy! -. Would really appreciate it if you could help me there. Muchos gracias

Hi Lynda,Im pleased you find the information useful, but we always do require information from people themselves to keep information up to date especially with regards to Disability. The word for wheelchair is Silla de Ruedas (seeya de rooedas). Por Favor Puede ayudarme (is please could you help me) Mi Madre no puede andar (my mother cannot walk) I hope this is of some use.
Good Luck Jo

thank you Jo for your email - only thing is I would like the Spanish word for buggie not wheelchair - sorry to be a bother, you were so kind to send me the phrases. The buggie would be more useful as I would be able to be with her on it. Thank you again, and I will let you know how we got on when we return - it could be helpful to other people with disabilities as you said. Many many thanks Lynda Carrick

Formally the word buggy is Calesa in Spanish...although this could also be for a kids buggy. Cochecito is the word for Pushchair too. When the plane lands the buggies are generally wiating for people just outside the door so it could be a case of just pointing....although I also like to know all the words and what to say just in case. Good Luck RegardsJoanne

thank you Jo for your help, have a very lovely Christmas, cheers Lynda

Labels: Disability at Malaga Airport

Hi Jo. I have two elderly people arriving at Malaga soon. They are collecting a car when they arrive, they have to transfer from one terminal to another, and have been told that there are people around to help wearing "Green Jackets" ! Is this correct ? Tracey.

At Malaga Terminal 1 and 2 are connected its just a short walk from one to another. NOt too sure if its green or orange, but there are people noramlly around to help. If they need a buggy to take them...make sure they ask and they should get help. Regards Joanne

Labels: Disability at Malaga Airport

Hi Jo, is there an easy way to do this - one phone call, who too etc.
Regards - I fly tomorrow and thought it would be sorted out by the company I fly with - not so.
Kathy


Hi Kathleen
Sorry i didnt get to answer your question in time....

I hope all went ok.

Regards

Joanne

Labels: Disability at Malaga Airport

I KNOW THERE IS A COACH TO MARBELLA FROM THE AIRPORT, DO YOU KNOW IF THERE IS ONE TO ESTPONA OR PEURTO BANUS? ( EXCUSE SPELLING!) I HAVE A EDERLY MUM WHO CANT WALK FAR .


You either take the bus to Marbella Bus Station and then change for the Estepona Bus or from the Airport go to Malaga Bus Station and then get the bus to Estepona.

here is the bus website

Regards

Joanne
malaga-airport-guide.com

Thanks!

I am looking for somewhere to take my ederly Mum in Jan for a couple of nights- realise weather wont be great, so need somewhere with shops.
She cant walk too well so needs to be flatish.
I have a friend with a bar in Marbella ( not that we would get there at night) so know that is quite nice and flatish on the prom also have had a couple of trips to Peurto Banus.
She wants somewhere Spanishy rather than East End Bars etc which old town Marbella is I know, where we can just people watch with maybe a city tour or in a nice hotel with maybe an indoor pool for me and sister!
Was hoping for somewhere a bit nearer airport really but dont know places up that way.
Thanks for the info regarding buses


Hi,
Well if you want close to the airport, why not try Malaga City.

It really is a great City, with lots of history and museums including Picasso and lots of shops and very Spanish.

Lots of hotels and only 15 to 20 mins drive from airport or can even get the train.

Marbella / Puerto Banus is 45 minutes drive away. It can be a little hilly in some areas too.

If you are looking for somewhere to stay in Marbella / Puerto Banus, lots of hotels and apartments.

For hotels have a look at https://malaga-airport-guide.com/ go to hotels on the left hand side.


Good luck

Labels: Disability at Malaga Airport, Malaga Travel

Hi I am arriving at Malaga airport at 01.30 am in the early hours this Friday morning from Aberdeen - ZB 126 It is a long walk from the plane to the Customs desk for my elderly mother & aunt I have seen golf type buggies - how can I book one for her as this is a real worry for her - we do not want a wheelchair Kind Regards Bob Edwards

Hi Bob,
As with all the other questions on this subject, they are always normally waiting for people that need them on arrival when you exit the plane. Just jump on it, maybe mention to the airstewardess too on departure.

Regards

Joanne

Labels: Disability at Malaga Airport

HI JO

MY NAME IS CLAIRE AND I WORK FOR FIRST CHOICE IN COVENTRY.
I HOPE YOU DONT MIND ME EMAILING YOU I GOT YOUR ADDRESS FROM THE MALAGA AIRPORT WEBSITE.

I HAVE A DISABELED PASSENGER ARRIVING INTO MALAGA. I HAVE BOOKED WHEELCHAIR
ASSISTANCE FOR PASSENGER, BUT APPARENTLEY NOW THEY WILL ONLY GO AS FAR AS
PASSPORT CONTROL WITH THEM, I WAS WONDERING IF YOU KNEW APPROX HOW FAR FROM THIS POINT IT IS TO COACHES. THERE ARE 2 PASSENGERS TRAVELLING THEY ARE
BOTH ELDERLEY, ONE IS ON CRUTCHES THE OTHER HAS A WALKING STICK AND CANT REALLY MANAGE LONG DISTANCES WALKING ESPECIALLY WITH SUITCASES.

THANKS

CLAIRE


Hi Claire,
We are not the airport direct so cannot arrange anything.

If you have a look here at all other disability questions at Malaga Airport it may help you.

Once collecting the suitcases its not that far to the arrivals and the taxis are just outside.

Regards

Joanne

Labels: Disability at Malaga Airport

Hi Jo

Thanks for getting back to me. Mum said that she was so well treated at Malaga and I believe all sorts of assistance would have been provided if asked for. It’s useful to know though that, with the works going on at Malaga airport, at the Departures drop-off they try to channel all cars except taxis to the left-hand lane. I said to the guard on duty that my mother was minusvalida and he said he’d let me through on that occasion, but another time I’d need to show Mum’s disabled card. It’s worth remembering to ask disabled relatives to bring their card from the UK.

My mother can walk, albeit slowly, but is very asthmatic and has a bad hip so walking is difficult. She did say that totally disabled people can be picked up from outside. I took her to Check-In and they said that she’d get assistance after Security. I was able to help her to Security and kind people let her ‘jump’ the queue. She did have to remove her jacket at security which was a bit of a game because she had a shoulder bag diagonally across her, but I went through to help her off with her jacket. She then got a bit confused because they put her tray containing jacket and bag through the opposite conveyor belt to the one she was waiting at.

It was a pity that I could only see that but couldn’t help. She then just had to walk a very short way straight ahead to where the buggies waited, and she was taken straight to the plane.
All in all she was delighted with the way she was helped at Malaga.

Linda

Labels: Disability at Malaga Airport

Jo,
What can be done for disabled people travelling to
Malaga Airport, at the moment the experience for my
Wife, who is disabled can only be described as
dreadful. Because oof a mix up my poor wife had to be
carried on board by two male employees of the air[port
a completely unacceptable way to go on. With this in
mind my wife and I drove some 1700 miles to reach the
Costa del Sol because of this. This particular
airport authority should be ashamed of its record. I
had to push my wife a terrific distance upon arrival
and when returning had know assistance what so ever.
What can be done as in general europe has a terrible
record for affording disabled people access.

Regards,

Bill


Hi Bill

Firstly, just so you know we are not the airport.

We do receive numerous emails, so great and many bad about Disability at Malaga Airport.

Best thing is to email infoagp@aena.es
Im sorry I cannot help more.

Regards

Joanne
malaga-airport-guide.com


Hi Joanne,
Big thanks for your early reply and thank
you for the information. Best of luck.

Labels: Disability at Malaga Airport

Hi Jo,

I will be flying out to Malaga just before the New Year and will be bringing my mother in law who is classed has disabled but is not in a wheel chair. Having flown to Malaga on quite a few occasions I know that there is a long walk from plane to terminal (baggage claim) my mother in law would not be able to walk this long distance. I have seen the buggies transporting people around before, how do I go about organising a buggie from plane to terminal?

Looking forward to you reply

Many thanks

Kate


Dear Kate

Here is a previuos question regarding buggies.

and here are all questions regarding disablityRegards

Joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport

Hi Jo

I am sorry to trouble you but I wondered if you could help

I have a brother-in-law Michael Berkeley who has been ill last two years and finds it impossible to walk through airports when travelling (with his wife Nikki)

They are booked tomorrow (11th August) on Globespan flight (112) back to Glasgow from Malaga departing 11:30

Globespan Glasgow when they made the booking stated they should contact Globespan Malaga for a wheelchair or buggy assistance but now Globespan Malaga state they cannot do anything!

Is there a service that the Berkleys can pay for that will help them through the airport and make life easier?
thanks in anticipation

Regards

Geoffrey


Hi Geoffrey,
I have had this question before about flyglobespan

When you come off the plane, there are buggies waiting for people who need them. So on landing mention to the steward that you need one but there are nearly always 2 or 3 there.

They will take you to your luggage and then Im not too sure but if you really really need it im sure they will help further.

When arriving at malaga airport on departure, you could go to the information desk and see if its possible to get help.

I received an email from some blind people that needed help and the airprot were very good.

Here is a link through to all the question I have been aksed about disability at Malaga Airport

I hope this is of use.

Regards

Joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport

Dear Jo

I am due to fly into Malaga airport on 12th August

Unfortunately on Saturday I broke my foot quite badly, I'm in a cast up to my knee and am using crutches which are fine for short distance on flat ground.

I've checked with my doctor and the airline who have confirmed I can fly subject to some conditions regarding my cast.

Having flown into Malaga previously I remember it being quite a long journey from the plane to the terminal building and around the building to collect luggage etc.

I am writing to see if you could advise me whether the the airport has wheelchairs available for passengers when they land to get to and around the airport until we get to the hire car (my wife and children will be travelling with me).

Any advice or assistance you are able to give would be most appreciated.

Many thanks

Chris Medrano

Hi chris,
im not too sure about wheelchairs, but there are always the buggies wth driver waiting for you when you come off the plane if you need one. Always mention to the airsteward on landing.

we have just done our monthly news letter for our other website spanish airport guide.

you can find the link here and towards the bottom we have written about a company who rent our wheel chairs here.
http://www.spanish-airport-guide.com/Newsletter/august07.html

I hope this is of use.

Regards

joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport

Dear Sir/Madam

Could you please be so kind as to let me know how I can go about booking an Airport buggie for use after arrival at the Aiport to be used to get us from the flight arrival area to the Car Hire part of the Airport. We will require it for two people who walk with sticks together with two travelling with us.

I look forward to a favourable reply as soon as possible.

Yours faithfully


Hi Marylyn
There are lots of questions very similar on the message board.

This is one of those things where the airline say its down to the airport and vise versa. however when you leave a plane normally there are buggies there waiting for people who need it.

Best to tell your airline though and also the air steward on the plane just before landing.

I hope all goes ok and sorry we cannot help further.

Just so you know we are not the airprot.

Regards

Joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport

Hi there,
My wife and I will be flying to Malaga at the end of July, she is disabled
and can only walk a few yards (or metres if you prefer) without assistance.
My concern is the distance she will have to walk from baggage collection
(where I believe wheelchairs/buggies stop), to the main reception hall where
our family will be waiting with a wheelchair. If the distance is
considerable I may have to consider bringing our own wheelchair on the
aeroplane to manage this part.
I do appreciate the assistance you publish on the net it was a great help.
Our airline (Globespan) have been very helpful but were unable to offer us
any help or advice when leaving the baggage collection area.
Regards,

John Linale


Hi John
Where luggage collection is to the arrivals hall isnt far at all about 20 meters although this may be far for your wife. The long distance is from the airplane to the baggage collection.

I hope this helps and im pleased that our information on Malaga Airport Guide has been of use. We are really trying our best to give more information for people with disabilities, but we can only rely on people giving us their real feed back.

Any information you think could help others after your journey would be appreciated.

Have a good holiday

Regards

Joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport, Luggage Lost Stolen

Hi Jo,
Can you tell me the procedure at Malaga airport when a disabled person
is on a departure flight from the airport.
He is flying with Monarch 19th June flight ZB125 and he requires wheelchair
assistance.he is recently disabled and has not received his personal wheelchair to date.

With Regards
George Bain

My Reply...

When the plane lands, generally at Malaga there are people waiting with the buggies to take disabled people to collect bags.

On the approach to landing, it could be a good idea for him to mention to the airsteward that a buggy is needed.

I hope this helps

Regards

Joanne

Labels: Disability at Malaga Airport

I will be travelling to Malaga on 4 July with Jet2 and know from previous experience that it is a long walk from the aeroplane to baggage reclaim, but I have seen a type of "golf buggy" which transports people this distance. I, and one or my travelling companions are disabled and whilst we don't need wheelchair assistance we find the distance we have to walk very difficult to cope with. I am not sure if this form of transport is provided by the airport, or whether it has to be paid for, but in either event I should be pleased if you would tell me how we can book this type of assistance for our arrival and departure on the 18 July

Gracias Leah Corboz


Hi,
Genereally when you leave the plane, these buggies are their waiting and they are free. So if you need one you just have to ask...maybe act a little more as if you really really need it.

I have even seen people slip them a fiver.

You could mention it to the air staaff so they can make sure that buggies are there.

i know it is a long walk and have done it carrying my baby.

Regards

Joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport

I wonder if you could help us we are coming in June and bringing my 83 year old farther he is able to walk but is very slow and not able to walk far.On previous visits we have notice people being picked up on little carts like golf buggies.Do you have to order these? Pay for them? etc. Could you give us any information about the procedure.

Thank you Miss Franks.


Hi Pauline,
Generally these buggies are always around when a plane lands to help people that need it on board.

I dont think you need to pay for it although I have seen people drop them a fiver who are absolutely find to walk!

You should mention it to your airline though and also just before landing mention it to the air steward. But gernarlly there is always a buggy and they can always call a nother one if needed.

Regards

Joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport

Hello JoI am hoping that you can help my son, his partner and their toddler whowill be flying out of Malagaairport on May 9th.They are both blind.

Globespan cannot arrange assistance for them at the airport.

When they arrive they will need the following assistance from a guide,they are bothfit and healthy and DO NOT need wheelchairs.

Assistance to find a luggage trolley.Assistance to find the check-in deskAssistance to find the departure gateAssistance to find airport facilities (cafe, airport shops etc.).Would you be able to arrange this for them?If so, could you tell me the best place for the taxi to drop them?Would someone be able to meet them?

Thank you in advance.

Regards Linda

My Reply...


HI Linda,

Just so you know I am not the main airport.

I am very dissappointed that the airline say they cannot help you.

I will try and have a find out for you and get back to you soon

Regards

Joanne
malaga-airport-guide.com

Hi JoanneThank you so much.Your help is greatly appreciated.Regards Linda


Hi Linda,
Im sorry, but this is one of those cases where the airline blames the airport and the airport blames the airline.

The only thing I can think of is that you call http://www.mobility-spain.com/ who are predominatly for weelchairs etc but they may be able to help or know someone else that can help.

Good Luck

Regards

Joanne

ONCE is a big charity here for deaf and blind people, and generally the Spanish are quite apprechiative of peoples needs. So if they can get to the information desk Im pretty sure that someone will see that they do need help.

It would be great to hear how they got on as we really are trying our best to get more information for people with disabilities on the website to help others.

Kind regards

Joanne

Hi JoMy son and his partner had a good journey home. On arrival at Malagaairport everyone was very helpfuland someone took them to the check in desk. From there the Globespanpeople were very good and veryhelpful so they had a very smooth journey home.Thank you for your efforts on their behalf and good luck with developingyour information for the disabledat the airport and on your website.
Regards Linda

Labels: Disability at Malaga Airport

Dear Jo

My wife will be arriving at Malaga Airport on June 3rd at 10.45 from Cork, Ireland and since she has trouble breathing she will need one of your drive-about buggies to get her to baggage reclaim and then on to the taxi rank. Can you help me please?

Thanks

Lawrence Vail

My Reply...


You should really first speak to your airline as they are the ones you have the contract with.

However, everytime we come of an airplane there is always a motorised buggy waiting. You could also have a word with the airsteward just before you land to check that one will be there if you wish.

From Baggage Claim Im not too sure. You maybe able to have a chat with the guy who takes you from the plane and see if he can take you to the taxis. Just be pushy and ask. We have seem numerous able people slip these guys a fiver to take them!

Good luck I hope all goes ok

Regards

Joanne
https://malaga-airport-guide.com/

Labels: Disability at Malaga Airport

Hi Jo,

we have a freind who has a problem with gout,can we prebook those motorised pick up buggies to run him to the baggage area?

Arriving Sun.

thanks Fred.

My Reply...

Genereally when you get out of the plane there are always buggies waiting. If your friend looks like he needs it, they will take him. If unsure, mention to the stewards on board the plane when arriving.

Regards

Joanne
malaga-airport-guide.com

Labels: Disability at Malaga Airport

My husband is experiencing difficulty walking distances. Can you advise me if the motorised transporters which take passengers to the Passport control on arrival have to be booked in advance or do we just get on one as it becomes available?

We are staying in Maro about 4 kms past Nerja. Can you give me an idea of the cost of a taxi?

Thank you

Aileen


My Reply...


Hi,
Everytime we have every landed at Malaga Aiport there are always the buggies to help people that need it.

Just before landing, maybe mention it to oneof the Stewards, but I am 99% certain that there will be a buggy there and if they are occupied they will just call for someone else.

Re a taxi, we normally work on 1euro per km.

Regards
Joanne
malaga-airport-guide.com



Good morning Joanne

Thank you for this most helpful information. We shall be in touch when we arrive in Maro to thank you again.

Regards

Aileen



I forgot to Mention this company who are on the Costa Del Sol for people with disabililities.

Labels: Disability at Malaga Airport

I have recently been emailed the following from a company called Mobility Spain. We have not or know of anyone who have used them so far, so if you do, it would be great to have some feedback for other people needing to use these services.

Many of our clients complain at the lack of assistance for disabled persons arriving at Malaga Airport. We offer a full mobility service including taxi. We can be at Malaga airport within 1 hr .

Visit our website for more details www.mobility-spain.com

Kind regards

Jacqueline Hunter
Directora General
MOBENS Mobility Solutions

Labels: Disability at Malaga Airport

Hi Jo

I have an elderly gentleman travelling to Malaga in November. I have arranged assistance via FlyGlobespan but this terminates at the baggage reclaim. As he is partially sited he needs help to locate his case.

He is being met by friends who live in Spain but they are not able to get into the baggage reclaim area to help him.

Is there anyone I can contact at the airport who can provide this assistance.

Look forward to hearing from you.

Regards

M

My Reply...

Hi M

I have finally got through to the disabled enquiries at Malaga Airport.

They are saying it is down to the airline you are flying with and you must speak to them.

So I would call Flyglobespan and see what they say. They should stay for baggage reclaim.

Here is the website for Malaga Airport it is in english too and if you phone they speak english if you need.

I wish I could help more.

Regards

Joanne

Labels: Disability at Malaga Airport