Car Trawler Car Hire with Auriga & Centaura
Hi Jo,
We have a problem. Our family group of 7 booked 2 cars via the CarTrawler
website for the 7 day period between 23 and 30 August. All appeared to go
well until we realized that each car was booked through a different agent,
AURIGA CROWN & CENTAURA. This is far from convenient as the CENTAURA
pick-up point is not even on the airport. Is there any chance that we can
amend the booking so that both cars are provided through the same agency,
preferebly AURIGA CROWN.
I do hope that you can assist us as our party consists of both elderly
people and young children, who will not be comfortable at being seperated
on arrival to an area with which we are not familiar. If you cannot assist
us, can you provide us with a contact e-mail address for someone who can.
Many thanks in anticipation of your help.
Kind regards, Derek
Hi Derek,
Its Gary here, sorry to hear about that. It's very difficult at this time of year because many of the car hire companies are fully booked.
Here is a direct number for the Car Trawler Help Line / Call Center..00 353 1 499 9600
I hope that this helps and that you can get it sorted.
By the way Centauro are normally in Malaga Airport but as you will see when you get there it is undergoing a huge amount of recontsruction and this has meant a lot of temporary moves for companies etc.
Hope that you have a great holiday.
Regards
Gary Ingram
We have a problem. Our family group of 7 booked 2 cars via the CarTrawler
website for the 7 day period between 23 and 30 August. All appeared to go
well until we realized that each car was booked through a different agent,
AURIGA CROWN & CENTAURA. This is far from convenient as the CENTAURA
pick-up point is not even on the airport. Is there any chance that we can
amend the booking so that both cars are provided through the same agency,
preferebly AURIGA CROWN.
I do hope that you can assist us as our party consists of both elderly
people and young children, who will not be comfortable at being seperated
on arrival to an area with which we are not familiar. If you cannot assist
us, can you provide us with a contact e-mail address for someone who can.
Many thanks in anticipation of your help.
Kind regards, Derek
Hi Derek,
Its Gary here, sorry to hear about that. It's very difficult at this time of year because many of the car hire companies are fully booked.
Here is a direct number for the Car Trawler Help Line / Call Center..00 353 1 499 9600
I hope that this helps and that you can get it sorted.
By the way Centauro are normally in Malaga Airport but as you will see when you get there it is undergoing a huge amount of recontsruction and this has meant a lot of temporary moves for companies etc.
Hope that you have a great holiday.
Regards
Gary Ingram
posted by Jo @ 11:25 AM 3 comments 
3 Comments:
Hi, we have booked a car via the web site and foolishly not kept the booking reference. We have hired the car from 7th September till the 14th September. HAve you got a contact number or email address, as we need this information to collect the car. Hope you can help.
Yours faithfully,
Mr Stuart Biggs
Hi, we have booked a car via the web site and foolishly not kept the booking reference. We have hired the car from 7th September till the 14th September. HAve you got a contact number or email address, as we need this information to collect the car. Hope you can help.
Yours faithfully,
Mr Stuart Biggs
Hi Stuart,
Could you email me directly jomarbella@gmail.com and I can email you your reservation number.
Regards
Joanne
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